512 megabytes downloading issue

05 June 2019

Resolved

Our engineering team has resolved the issue with downloading files larger than 512 megabytes. There were around 30 - 50 players affected between 11:00 UTC and 14:00 UTC.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvience.

Content downloading issue

15 May 2019

Resolved

Our engineering team has resolved the issue with downloading files from several of our mirror nodes. There were around 100 players affected between 22:00 UTC and 05:00 UTC.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvience.